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National GP Survey
Posted on 7 Jul 2017
We are very pleased to announce that we have received some very good feedback from our patients filling in the anonymised national GP survey.
We are particularly pleased to hear that 97% of respondents found our reception staff helpful, way above local and national averages!
Across-the-board, we were rated highly for patient experience and confidence in our doctors and nurses.
The majority of people seem to find our appointment system worked well for them- but compared to neighbouring practices we still seem to have some problems which we will strive to improve. We would encourage people to take advantage of our online booking system and the facility to have telephone and Skype consultations.