We always try to provide the best service possible, but there may be a time when you feel that this has not happened.
Our aim is to provide the best possible quality of care within the limits of the financial constraints imposed by the NHS. To ensure that the practice maintains its high standards of service and care, the surgery undertakes surveys with patients visiting the surgery. Your participation in these surveys is invaluable as the results are used as part of our service review process. Any ideas, concerns and suggestions are all recorded and evaluated. Our most recent survey results are available here.
If you have any complaints or comments, please contact the Practice Manager.
Some of the comments from our survey
'The Doctors always give reasonable advice & provide relevant treatment or meds if required.'
'They always take good care of our needs/ always there to help with any problem'
'The Nurses are very friendly & approachable'
'They take time to listen to you & don't rush you'.'
'The reception staff will do their best to book you an appointment always welcome you with a smile.
'They are helpful, friendly and always trying to find best solution'
'The surgery is always clean & tidy'.
'I have always been met with courtesy & informative attitude. Surgery is clean & accessible for me, although upstairs was steep when I was asthmatic one time'
Here is a link to some independently collected data about us